Frequently Asked Questions
Everything you need to know about our responsibly built apparel.
What is the Workshop and how does it work?
The Workshop is our crowdfunding model where we design new products and offer them for pre-order at a discount. By crowdsourcing our designs, we eliminate waste and pass the savings on to you.
How do I determine my correct size?
We provide detailed fit guides on every product page. Generally, our shirts follow a tailored fit; if you prefer a roomier feel, we recommend sizing up.
What is your return and exchange policy?
We offer free returns and exchanges on all domestic orders within 30 days of delivery, provided the items are in unworn, unwashed condition with original tags attached.
How long will it take for my order to ship?
In-stock items typically ship within 1-2 business days. For Workshop items, please refer to the estimated shipping date listed on the product page at the time of purchase.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location and local customs regulations.
How should I care for my Taylor Stitch garments?
To ensure longevity, we recommend washing in cold water and hanging to dry. Specific care instructions for materials like waxed canvas or raw denim can be found on our Care Guide page.